Services
Services
Services
Explore the services I offer to help your business grow, stand out, and connect with the people who matter.
01
01
01
User interface (UI) design & prototyping
User interface (UI) design & prototyping
I will help you bring your ideas to life through interfaces and iterative prototypes that explore form, function, and flow. Each concept is shaped through testing and refinement, making sure that the final experience feels intuitive, elegant, and aligned with users’ real-world mental models.
Design Systems
Design Systems
Design Systems
Style Guides
Style Guides
Style Guides
Interaction Design
Interaction Design
Interaction Design
Figma
Figma
Figma
Responsive Design
Responsive Design
Responsive Design
02
02
02
User research & insight
User research & insight
I will uncover the motivations, behaviours, and pain points that shape how people interact with your products and services. Through interviews, observation, and data analysis, I will translate real user needs into clear, actionable insights, grounding every decision in evidence rather than assumption.
User Interviews
User Interviews
User Interviews
Usability Testing
Usability Testing
Usability Testing
Insight Synthesis
Insight Synthesis
Insight Synthesis
Surveys & Data Analysis
Surveys & Data Analysis
Surveys & Data Analysis
Personas
Personas
Personas
03
03
03
Service & Experience Design
Service & Experience Design
I map the end-to-end journeys that connect users, teams, and systems. By understanding the full ecosystem - from front-stage interactions to backstage operations - I design services that feel coherent, intentional, and genuinely useful across every touchpoint.
Journey Maps
Journey Maps
Journey Maps
Service Blueprints
Service Blueprints
Service Blueprints
Experience Strategy
Experience Strategy
Experience Strategy
Touchpoint Mapping
Touchpoint Mapping
Touchpoint Mapping
Workflow & Process Design
Workflow & Process Design
Workflow & Process Design
FAQs
FAQs
FAQs
What do you need from me to get started?
To get started, I’ll need a clear understanding of your goals, your users, and any existing materials you already have. This usually includes:
A brief on your project or challenge
Any brand guidelines, product documentation, or wireframes
Access to stakeholders or your team
Timelines, budgets, and success criteria
Once I have this, I can begin shaping a plan tailored to your needs.
How long does a typical project take?
Most projects take anywhere from 2 to 8 weeks, depending on the scope, complexity, and level of research or iteration required. After an initial briefing, I’ll provide a tailored timeline so you know exactly what to expect.
Do you offer revisions?
Yes, absolutely. Revisions are included so we can refine the work together.
What’s your design process like?
My design process typically includes:
Discovery – understanding your goals, users, and challenges
Research – gathering insights and validating assumptions
Design – exploring concepts, creating flows, and building UI
Iteration – refining designs with your feedback and user input
Delivery – preparing final assets, documentation, and handoff
It’s flexible enough to fit your workflow but structured enough to keep us aligned and moving forward.
What if I need ongoing support after the project is finished?
Yes - I offer ongoing support after launch. This can include further design iterations, user testing, product enhancements, or long-term collaboration through a retainer. We’ll find the setup that works best for your team. Just get in touch and we’ll sort it out.
How can I get started?
It’s simple — head over to my contact page and send me a message. Start by sharing your project goals, timeline, and any existing materials. I’ll then put together a proposal and timeline so we can begin designing with clarity and confidence.
From there, we can book a quick chat to talk through your project and get things rolling.
What do you need from me to get started?
To get started, I’ll need a clear understanding of your goals, your users, and any existing materials you already have. This usually includes:
A brief on your project or challenge
Any brand guidelines, product documentation, or wireframes
Access to stakeholders or your team
Timelines, budgets, and success criteria
Once I have this, I can begin shaping a plan tailored to your needs.
How long does a typical project take?
Most projects take anywhere from 2 to 8 weeks, depending on the scope, complexity, and level of research or iteration required. After an initial briefing, I’ll provide a tailored timeline so you know exactly what to expect.
Do you offer revisions?
Yes, absolutely. Revisions are included so we can refine the work together.
What’s your design process like?
My design process typically includes:
Discovery – understanding your goals, users, and challenges
Research – gathering insights and validating assumptions
Design – exploring concepts, creating flows, and building UI
Iteration – refining designs with your feedback and user input
Delivery – preparing final assets, documentation, and handoff
It’s flexible enough to fit your workflow but structured enough to keep us aligned and moving forward.
What if I need ongoing support after the project is finished?
Yes - I offer ongoing support after launch. This can include further design iterations, user testing, product enhancements, or long-term collaboration through a retainer. We’ll find the setup that works best for your team. Just get in touch and we’ll sort it out.
How can I get started?
It’s simple — head over to my contact page and send me a message. Start by sharing your project goals, timeline, and any existing materials. I’ll then put together a proposal and timeline so we can begin designing with clarity and confidence.
From there, we can book a quick chat to talk through your project and get things rolling.
What do you need from me to get started?
To get started, I’ll need a clear understanding of your goals, your users, and any existing materials you already have. This usually includes:
A brief on your project or challenge
Any brand guidelines, product documentation, or wireframes
Access to stakeholders or your team
Timelines, budgets, and success criteria
Once I have this, I can begin shaping a plan tailored to your needs.
How long does a typical project take?
Most projects take anywhere from 2 to 8 weeks, depending on the scope, complexity, and level of research or iteration required. After an initial briefing, I’ll provide a tailored timeline so you know exactly what to expect.
Do you offer revisions?
Yes, absolutely. Revisions are included so we can refine the work together.
What’s your design process like?
My design process typically includes:
Discovery – understanding your goals, users, and challenges
Research – gathering insights and validating assumptions
Design – exploring concepts, creating flows, and building UI
Iteration – refining designs with your feedback and user input
Delivery – preparing final assets, documentation, and handoff
It’s flexible enough to fit your workflow but structured enough to keep us aligned and moving forward.
What if I need ongoing support after the project is finished?
Yes - I offer ongoing support after launch. This can include further design iterations, user testing, product enhancements, or long-term collaboration through a retainer. We’ll find the setup that works best for your team. Just get in touch and we’ll sort it out.
How can I get started?
It’s simple — head over to my contact page and send me a message. Start by sharing your project goals, timeline, and any existing materials. I’ll then put together a proposal and timeline so we can begin designing with clarity and confidence.
From there, we can book a quick chat to talk through your project and get things rolling.
Testimonial
Testimonial
Testimonial
"We were super impressed with the user research report - particularly the clarity of the presentation, the depth of the insights, and the amount of work that had gone into it."
G, SSE Plc.
"We were super impressed with the user research report - particularly the clarity of the presentation, the depth of the insights, and the amount of work that had gone into it."
G, SSE Plc.
"We were super impressed with the user research report - particularly the clarity of the presentation, the depth of the insights, and the amount of work that had gone into it."
G, SSE Plc.